Disputes

CashBet Dispute Resolution Policy

Updated July 2015

At CashBet, we are committed to providing players with a safe and enjoyable gambling experience. Complaints and disputes will be answered in the order received, usually within 72 hours. Please use the form below to submit your issue to the CashBet helpdesk.

UK Registered Customers

Betting Disputes - eCogra.org

Player wagering or financial transaction disputes which are not settled to the satisfaction of the player may be escalated to eCogra.org (eCommerce and Online Gaming Regulation and Assurance). CashBet agrees to comply with the rulings of eCogra.org in these cases. eCogra.org is a third party organisation offering independent adjudication with regard to gaming disputes. You may contact eCogra.org at http://www.ecogra.org/ata/policies_procedures.php.

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